You can find your 2FA backup codes on the web or your console. If you didn’t and you still have access to your account, you can find the codes in your security settings. Ideally, you stored these codes in a safe location when setting up two-step authentication. Your backup codes are used in the event that you’re authentication method isn’t working (your app crashed or your mobile number changed). RELATED: How to Restrict Access to Your PlayStation 4 with a Passcode How to Find Your Backup Codes Note that you can further secure your PS4 by implementing a passcode. If you’re unable to use your authentication method for some reason, you may be locked out of your account until you can verify your identity if you don’t have these backup codes.Ĭheck the box to confirm you’ve saved the backup codes and then click “OK.” Note that it’s very important to keep these codes. These codes are used to log in when you’re unable to use your authentication method. Try the Zoho OneAuth - Authenticator app which is available on iOS, Android, Windows (closed Beta) and macOS platforms with secure encrypted back up and sync features using your own passphrase 1 More posts you may like r/UIDesign Join 1 yr. You’ll also see a list of ten backup codes. The next screen will confirm you’ve set up 2FA. Once signed in, click “Security” in the left-hand pane of your account page. To enable two-step authentication on the web, open any browser and then sign in to your PSN account on the official Sony website. Once you select your desired method, you’ll be asked to input the verification code you received. You’ll need to scan a QR code with your authenticator app here to connect. Authenticator App: Use an authenticator app (such as Authy or Google Authenticator) to a receive verification code.Text Message: Enter your mobile number to receive a verification code via SMS.Once signed in, select “Account Information.” This step doesn’t exist on the PS5.įrom here, you’ll need to decide how you want to receive the verification code. Just add that string manually to the Auth app and bam, sorted. I put these in a vault for the time I need to switch phones. If you’re not already signed in, you’ll be prompted to do so now. When you are setting up Google Authenticator, also record the manual setup string (the code representation of the QR code it asks you to scan). If you’re using a PS5, this is “Users and Accounts.” It clearly won't be around forever.Select “Account Management” on the next screen. * Yes, I know the store isn't closing this summer anymore, but I'm proceeding as if it was. No matter, I just created the device password like usual and signed in. As before, my Vita recognized that 2FA is on, and prompted me to create a Device Setup Password, but it still said "check your mobile phone for a text message about your Sony Entertainment Network account," even though it didn't actually send me a text message, lol. "Legacy" platforms such as Vita don't work any differently from before.well, for the most part. I don't have a PS5 but I'd expect the same result there. How to remove the software token or software authenticator from your account. It prompted me for the code and I entered it. Enhancing security with one-time passwords. Turned on my PS4 out of curiosity, and guess what? It worked there too. I clicked the option, opened my Microsoft Authenticator, scanned the QR code, bang, boom, everything worked. So I did.Īfter transferring everything, I went back to the Web site to re-enable 2FA, and thenticator apps are now an option. But you have to disable 2FA in order for this to work (and then wait awhile). I'm still working on my final Vita pickups*, and as any diehard Vita fan knows, some games can only be installed on Vita if they're downloaded to a PS3 first, then transferred to Vita over USB using Content Manager. You should have the account recovery codes they give you and they should get your account back. No one here can help youl have to call Sony and prove you are the owner of the account. Back when I first set up two-factor on my PSN account I remember seeing that SMS was the only verification option and being disappointed. TURN ON 2 FACTOR AUTHORIZATION And they chose to use an authenticator app instead of receiving a text for 2 factor authorization.
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